Skills & Competencies for Traffic Supervisor
Traffic Supervisor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Traffic Supervisor
Supervises employees who make deliveries to and from specified locations.
JOB RESPONSIBILITIES for Traffic Supervisor
Oversees transportation activities including route assignments, route delivery, and account processing. Schedules drivers and assigns routes to maximize productivity and ensure compliance with DOT regulations and company rules.
Traffic Supervisor SALARY RANGE
BASE 50%
$88,084
TOTAL 50%
$92,317
Job Level
M00
Job Code
MM18000120
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
Traffic Supervisor Skills and Competencies List
9 general skills or competencies (Job family competencies) for Traffic Supervisor
1
Job Family Competencies –
Operations Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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2
Job Family Competencies –
Safety Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance of hazard analysis and critical control points (HACCP) in safety management.
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Level 2 Behaviors
(Light Experience)
Identifies and reports any safety hazards at worksites to the management.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accidents and near misses records to prevent future incidents.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of workplace repair, installations, and renovations to ensure employees' safety.
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Level 5 Behaviors
(Mastery)
Leads the organization in modifying existing processes and procedures to meet safety requirements.
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3
Traffic Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Traffic Supervisor
Proficiency Level - 4
5
Competency for -
Traffic Supervisor
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Traffic Supervisor
1
Core Competencies –
Customer Focus
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Identifies appropriate actions in dealing with client issues.
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Level 2 Behaviors
(Light Experience)
Seeks information to understand customers' circumstances, problems, expectations, and needs.
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Level 3 Behaviors
(Moderate Experience)
Reviews action plans to identify the factors that may affect customer relationships.
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Level 4 Behaviors
(Extensive Experience)
Measures customer satisfaction levels to recommend and implement service improvement alternatives.
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Level 5 Behaviors
(Mastery)
Establishes best practices to create, evaluate and enhance customer loyalty.
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2
Core Competencies –
Planning and Organizing
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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3
Traffic Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Traffic Supervisor
Proficiency Level - 4
5
Competency for -
Traffic Supervisor
Proficiency Level - 5
Summary of Traffic Supervisor skills and competencies
There are 0 hard skills for Traffic Supervisor.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.
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